Privacy Policy
Your privacy is important to us at TigerVPN. This Privacy Policy explains how we collect, use, and protect your personal data when you use our VPN app.
1. Information We Collect
We collect the following types of information:
- Account Information: Your email address and payment details for account creation and subscription management.
- Usage Data: Basic data such as app usage statistics, crash reports, and diagnostic logs to improve our services.
- Connection Data: Connection timestamps, server selection, and data volumes (but never specific activity logs).
2. No-Log Policy
We strictly adhere to a no-log policy. This means we do not store or monitor your browsing activity, websites visited, or downloaded data.
3. How We Use Your Information
We use the collected data to:
- Provide, maintain, and improve our VPN services.
- Process payments and manage subscriptions.
- Respond to customer inquiries and provide support.
- Analyze app performance to enhance user experience.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- When required by law or government authorities.
- To prevent fraud or security threats.
- With trusted third-party service providers who assist us in operating our business (e.g., payment processors).
5. Data Security
We use industry-standard encryption and security measures to protect your data. However, no system can guarantee 100% security, so please use the app responsibly.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for data collection at any time.
- Contact us regarding data-related concerns.
7. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be notified through the app or our website. Continued use of the app indicates your acceptance of the revised policy.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at support@cloudriz.com.